RETURN POLICY

Return Policy

Hello and thank you for choosing Sajdah for your fashion needs! We want your shopping experience to be exceptional, and that includes making our return process as smooth and transparent as possible. Our Return Policy provides you with all the necessary information about returning products, eligibility criteria, and more.

Eligibility for Returns:

We don't except returns for items to maintain cleanliness and meet other customer's satisfaction level of wearing the newest garment.

 

Exchanges:

Currently, we do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please follow the exchange process and place a new order for the desired item.

Items Not Eligible for Exchange:

Certain items are non-exchangable , including:

• Items marked as final sale at the time of purchase.
• Items that have been worn, washed, altered, or damaged after delivery.
• Intimate apparel and hygiene-related products for health and safety reasons.

Damaged or Defective Items:

In the event that you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to provide a replacement, refund, or suitable solution to address the issue.

Contact Us:

Should you have any questions or require assistance regarding our Return Policy, the return process, or any other related matters, our dedicated customer service team is here to help.

Thank you for shopping with Sajdah. Your satisfaction is our priority, and we're committed to providing you with an enjoyable shopping experience from start to finish.