SHIPPING POLICY

Shipping Policy

Welcome to Sajdah! We're delighted to have you as a part of our community. Our Shipping Policy is designed to provide you with clear insights into our shipping procedures, methods, and expectations so you can enjoy a smooth and transparent shopping experience with us.

Processing Time:

After placing an order on the Sajdah website, please allow us 1-3 business days to process and prepare your items for shipping. We take care to ensure that your chosen products are carefully inspected, packed, and made ready for their journey to you.

Shipping Methods and Timeframes:

We offer a range of shipping options tailored to your preferences. During checkout, you'll be presented with various shipping methods along with estimated delivery times. Although we strive to meet these delivery estimates, please keep in mind that external factors like customs processing and local courier services can impact the actual delivery timeframe.

Domestic Shipping:

For orders within INDIA, we provide standard and expedited shipping options. Standard shipping generally takes 3-7 business days, while expedited shipping guarantees delivery within 1-3 business days. Our collaborations with trusted carriers ensure that your order is handled with care and reaches you in the best condition.

International Shipping:

We're excited to offer international shipping to customers worldwide. Shipping times for international orders depend on the destination and the chosen shipping method. Please note that customs duties, taxes, and import regulations may apply upon entry into the destination country. Any such charges are the responsibility of the recipient. We recommend checking with your local customs office for more details.

Order Tracking:

Once your order has been dispatched, an email with tracking information will be sent to you. This tracking link lets you monitor the progress of your package from our facility to your doorstep. For international orders, please be aware that tracking updates may vary based on the local postal service's capabilities.

Address Accuracy:

To ensure successful delivery, kindly review and provide accurate shipping information during checkout. We cannot be held liable for delays or undelivered items due to inaccuracies in the provided address.

Order Modifications and Cancellations:

Should you need to modify your order or cancel it, please contact our dedicated customer service team as soon as possible. While we make every effort to accommodate your requests, changes or cancellations might be limited once the order has been shipped.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please reach out to us promptly. We will collaborate closely with the shipping carrier to address the situation and ensure a satisfactory resolution.

Contact Us:

For any queries about our Shipping Policy, order tracking, or related matters, feel free to reach out to our responsive customer service team.

Thank you for choosing Sajdah as your preferred shopping destination. Your satisfaction is our priority, and we're dedicated to making your shopping journey enjoyable and worry-free.